How do I cancel my order?
Yes, you can cancel your item(s) within one hour after your order is confirmed. After 1 hour, cancellation will not be possible. You can cancel the orders that are in the Order confirmation stage.
How do I cancel my order, which is already in progress?
We start making progress within a few hours of your order. In case of unforeseen circumstances, you want to cancel your in-processing order, write to connect@lolsome.co.in with your complete order number.
Can I cancel my Cancellation Request?
Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.
Cancellation Policy
You can cancel the orders that are in the Order confirmation stage. Refund for Debit Card/Credit Card, Net Banking and UPI orders will be processed within 7-10 working days.
How will I get my Refund?
Once the order has been picked up, the refund will be initiated to your original mode within 48 hours from the date your order is picked, subject to your returns passing the quality check. Post initiation, the payment Gateway refund process takes 7 to 10 working days, excluding Saturdays/Sundays and Bank Holidays.
